General Terms And Conditions
1. General and Scope of Application
The following general terms and conditions (German AGB) are valid in the version from the time of the order in our online store. Opposing or deviating conditions of the customer from our general terms and conditions we do not accept, even if we know them and process the order without contradiction.
Our information and offers regarding the articles and product specifications are subject to change. Product illustrations are exemplary illustrations and can deviate from supplied products. With regard to the constant technical development and improvement of the products we reserve the right to change the design. This also applies to changes that serve the availability of a product.
2. Contract Conclusion
The representation of our products in our websiteis only an invitation to the customer to submit a contract offer.
If the customer sends an order, he makes an offer in terms of § 145 BGB.
The customer receives a confirmation of receipt for the order by E-Mail after he placed the order.
The contract is concluded with us,
- when we accept the customer's offer in text form within 2 working days after placing the order. Significant is the time of the arrival of the declaration acceptance at the customer.
- when the customer receives a shipping confirmation for the ordered goods within 2 working days after placing the order. Significant is the time of the arrival of the shipping confirmation at the customer.
A working day is any calendar day which is not a Sunday or legal nationwide holiday.
3. Delivery, Shipping Costs and Transfer of Risk
The delivery will be made on the individual case stated shipping costs.
If the customer is a consumer (private customer), we carry in each case the shipping risk (risk of loss or damage), regardless of the transport.
If the customer is an entrepreneur (commercial customer), then all risks of the shipment go over to the customer once the goods have been handed over by us to the logistic company.
We deliver the customer as fast as possible. This is under restriction, that we are supplied correctly and on time and are not responsible for the lack of availability of goods.
In case of visible damages of the package, it is possible to refuse the acceptance of the shipment with note to the damage for you as consumer. However if you find a damage after you have received the shipment or if it is a hidden transport damage (packaging okay but content defective), please contact us immediately within 3 business days after reception of the shippment.
4. Reservation of Title
The delivered goods remain our property until full payment of the purchase price.
The customer is obliged to handle the goods with care, as long as the property has not yet been transferred to him.
We only accept the payment options, that are shown to the customer as part of the ordering process.
If the customer is in delay of payments, we reserve the right to refuse any shipments also from other contractual relationships. We are not liable for any damages resulting from this non-delivery.
6. Liability for Defects
The legal rights of liability for defects apply.
We are not liable for damage or defects, that have occured due to incorrect handling, storage or third party causes.
Also any liability expires if the customer does interventions or repairs itself or by someone not authorized by us.
We are not liable for data losses. The customer is responsible for securing its data.
7. Information for Customers about Distance Contracts and Information about Contracts in Electronic Commerce
We are not subject to specifically, not mentioned above, codes of conduct.
Any input errors when placing your order can be detected and corrected using the change function before sending the order at the final confirmation before submitting your contract.
The essential characteristics of the goods offered by us as well as the validity of limited offers can be found in the respective product descriptions as part of our website.
The available contract language is German.
Complaints and warranty claims you can make at the address listed in the legal notice (provider identification).
The contract text is not stored by us and therefore not available for you as customer through us after contract conclusion.
Please take information about payment, delivery or fulfilment from our offer.
8. Dispute Resolution
The European Commission provides an online platform for dispute resolution (ODR) that you can find here: ec.europa.eu/consumers/odr/
Private consumer have the opportunity to use this platform to resolve their disputes.
In order to settle disputes from a contractual relationship with a private consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings at a consumer arbitration board. Responsible is the Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, Germany, www.verbraucher-schlichter.de. We will participate in a dispute settlement procedure at this board.
The contractual relationship between us and the customer and the respective terms and conditions are under the law of the Federal Republic of Germany and the contract language is German.
Exclusive jurisdiction is Leinefelde or another legal jurisdiction of our choice.
If the customer is a consumer, remain applicable under the law of the state, in which the consumer has his habitual residence, to protect the consumer rights and regulations of which can not be derogated from by agreement, unaffected by this agreement. The application of the CISG (United Nations Convention on Contracts for the International Sale of Goods) is excluded.
All offered products are intended as an utility device for development under laboratory conditions. For use or operation specialist knowledge is required.
Manuals, instructions and datasheets can be found online on the respective manufacturer websites due to their large scope and actuality, if they are not shipped with the product.
Safety and product information can be found here: learn.watterott.com/info